Refund Policy

Effective Date: July 1, 2025

DealsOnAVS.shop is an independent digital storefront offering antivirus and software license keys. Due to the nature of digital product fulfillment, all purchases are subject to the refund terms outlined below. Please read carefully before completing your order.

1. No Refunds After License Delivery

All sales are final once the license key or activation code has been delivered via email or dashboard, regardless of whether it has been activated.

Digital software keys are non-returnable and cannot be revoked once delivered, which is why we cannot issue refunds after delivery.

2. Mistaken or Incorrect Orders

If you purchased the wrong product by mistake, contact us immediately before the license is delivered. In such cases:

  • Refunds or exchanges may be possible only if the key has not yet been sent or activated
  • No refund is possible once the license has been delivered to your email

Tip: Please double-check product details, device compatibility, and quantity before placing an order.

3. Delivery Issues

If you haven’t received your key within the normal delivery window (typically 1–6 hours), please:

  • Check your spam/junk folder
  • Confirm that your email address was entered correctly
  • Contact us at support@dealsonavs.shop

We are not responsible for non-delivery caused by incorrect email input, mail server delays, or third-party filters.

4. Abuse, Scams, or Fraud

DealsOnAVS.shop is not responsible for refund claims resulting from:

  • Purchases made through unauthorized platforms or impersonator websites
  • Payments made to fake support agents falsely claiming to represent us
  • Technical issues or dissatisfaction related to the software vendor’s performance

If you suspect fraud or were misled by someone using our name, report it immediately to: support@dealsonavs.shop

5. How to Request a Refund (Before Delivery Only)

If you meet the criteria for a valid refund request (license not delivered yet), please contact us at:

Email: support@dealsonavs.shop
Phone (Toll-Free): +1-888-718-8115

Include the following:

  • Your Order Number
  • The Email Address used during checkout
  • A brief explanation of the issue

We aim to respond to all refund requests within 12–24 hours.

Important Notes

  • Refunds are issued to the original payment method only
  • Refunds are not guaranteed unless the terms above are met
  • License delivery is tracked electronically and time-stamped for verification